Privacy Policy

At the website https://lg-appliance-repair-austin.mynewsgurus.com, we prioritize your privacy and the protection of your data. Our Privacy Policy details our approach to handling personal information in a manner consistent with privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy applies to all interactions with our website, applications, services, and products. Please note that this privacy policy does not cover personal data shared with third-party platforms, applications, products, or services which are beyond our control and subject to their own privacy policies.

Our processing activities encompass your engagement with us through:

  • Utilizing our applications and services as a registered user
  • Visiting any of our websites that fall under this Privacy Policy
  • Engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS

We collect a variety of personal data to provide and personalize our services. This includes:

  • Information related to your account, such as your name and contact details
  • Payment information for service transactions
  • Financial records if applicable
  • Details about your purchases and the appliance repair services you utilize
  • Mobile device identifiers to enhance service delivery
  • Location data to facilitate location-based services
  • Feedback you provide to help us improve our offerings
  • Social media information if you choose to connect with us on these platforms
  • Information about the products you use or inquire about

We gather this data through various means, including direct user input, interactions with our services, and automated technologies like cookies. Additionally, we may receive personal data from third parties, which is governed by their respective privacy policies.

Our website uses cookies to improve your experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, with each type serving a specific role in enhancing your visit. You can manage your preferences regarding these cookies through our Cookie Manager.

We maintain Personal Data retention policies in compliance with legal requirements and the original purpose of data collection. Once these purposes are fulfilled and the retention period has expired, we take steps to delete or anonymize the personal data.

To safeguard your personal information, we implement a range of organizational and technical measures, including encryption for communication and working with secure third-party vendors.

We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under the age of 18. We do not knowingly collect any personal information from children under this age.

Under this policy, you have rights concerning your personal data, which may include:

  • Accessing the Personal Data we hold about you
  • Requesting the correction of inaccurate or incomplete Personal Data
  • Asking us to erase or restrict your Personal Data
  • Exercising your right to data portability
  • Objecting to our processing of your Personal Data
  • Withdrawing consent at any time where we are relying on consent to process your personal data
  • Filing an appeal/complaint with the relevant supervisory authority

These rights may be subject to certain conditions and exemptions under applicable law. To exercise these rights, please reach out to our privacy team.

We reserve the right to update or modify this Privacy Policy at any time, and we will post the revised policy on our website. We encourage you to review this policy periodically for any changes.

Should you have any questions, wish to unsubscribe from our services, or need to address a data-related matter, please contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website. Your privacy is of utmost importance to us, and we are committed to addressing any concerns you may have.